• Service Philosophy
• Mission and Values
• EAG Profile
• Leadership
• Awards and Recognitions

Service Philosophy

EAG believes great service comes from great people. That is why we pride ourselves as being the Trusted Advisor for the Energy Industry. We focus on our clients’ objectives and manage each project to ensure their goals are being met. We partner with our clients to provide the industry, application, technology, data, and business process expertise that EAG's clients have come to expect. We understand our clients and prepare their businesses to accept the changes our projects bring to their day to day lives. Most importantly, we cherish our clients and strive to ensure that the solutions we put in place address a business need and add value.

As a result of this philosophy, we align business objectives, project management and change management into everything we do. Each project strives to meet the goals identified by management, use quality project management methodology, and ensure our client’s organization is well equipped to handle the change.

Management Expectations

A project is created from management’s vision and expectations, both of which are critical to the success of the project. How do you ensure these objectives are carried out? How do you manage objectives while worrying about scope, budget, and the day-to-day activities that take up most of your day?

EAG makes sure project objectives are articulated from the start. We ensure that your business objectives are measurable, establish baseline metrics, agree on what constitutes success, and create a method for measuring against the metrics in the future. We interview executives and management to determine where business process, data processing, and reporting inefficiencies exist. We identify the operational change objectives of the company from a data processing/ reporting perspective and document the implications of those issues.

By establishing clear, measurable goals and managing the project to meet those goals, EAG ensures the end results meet your expectations.

Project Management

EAG Services makes a firm commitment to complete your project on-time, on-budget, and with the quality you expect. Our Project Leaders and Managers have the experience required to work with you to balance schedule, resources, and cost to get the desired results.

We have deep experience in:

• Mitigating shifting project and program risks

• Coordinating the goals of multiple (and often competing) projects

• Securing and maintaining executive support

• Managing all stakeholders involved in projects of any size

This makes EAG Services the best choice for managing one or multiple projects, whether you are a company of five or 50,000.

Change Management

Our goal is to leverage the capabilities of some of your greatest assets: your people, your information, and your software, while reducing the downside of organizational change. We achieve success through people, process, data and technology transformations. EAG Services takes a rigorous approach to integrating systems, people, and strategy. EAG’s Change Management Methodology incorporates the following tenets:

• Develop a communication plan to solve communication challenges between departments and ensure information about changes are disseminated in an appropriate fashion

• Gain executive and organizational buy-in towards project goals through a thorough Stakeholder Analysis

• Utilize a Business Readiness Scorecard to measure organizational readiness and gather feedback

• Devise and execute on a rollout strategy that is logistically effective and maximizes adoption

• Develop training plans to ensure your workforce is ready and prepared to adopt the new software and/or processes

• Align personnel with project goals

• Increase the understanding and education around why change is needed

If your organization is currently going through any system or process changes and need some assistance with Project Management, please contact us. We will be happy to provide you with information and assistance.