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Change Management
“Our goal is to achieve success through people, process, and technology transformations”
Our purpose is to ensure that the people in your organization are ready, able, and willing to accept and implement change, and to regard it as an ongoing requirement to achieve future success.
EAG Services takes a rigorous approach to integrating systems, people, and strategy. Intense focus on systems and strategy can neglect one of the crucial parts of the equation for a successful assessment/selection/implementation - Your People. Our methodology for analyzing software and business processes can help you become more efficient and effective. It can also help reduce the negative impacts that software implementations and organizational change sometimes brings. Our goal is to leverage the capabilities of some of your greatest assets - your people and your software.
The implementation of new software or business process doesn't happen in a vacuum. Managing the implications of change is crucial to produce positive results for staff, management, customers, and stakeholders. To minimize the negative impacts (such as non-adoption, resentment, work-arounds to using the software, etc), these Change Management techniques can help minimize the impacts of organizational change and produce positive results from changes to business process and technology:
- Develop a communication plan to solve poor communication between departments and ensure information about the change is disseminated in an appropriate fashion
- Gain executive and organizational buy-in towards project goals through a thorough Stakeholder Analysis
- Utilize a Business Readiness Scorecard to measure organizational readiness and gather feedback
- Develop training plans to ensure your workforce is ready and prepared to adopt the new software and/or processes
- Align personnel with project goals
- Increase the understanding and education surrounding the question - Why is a change in technology or business process needed?